We're living in an era where it's increasingly common to integrate AI with your daily life. ChatGPT is writing emails. Chatbots are responding to customer support inquiries. Microsoft Teams is producing automated meeting summaries. Social media feeds are filled with AI-generated images and videos. It's a time-saver, sure, but it's also a bit draining when everyone sounds the same and you can't fully trust what you're seeing.
Likewise, the healthcare world is no stranger to AI's influence. Customer support, fraud detection, prior authorization, care management, and so much more are all leveraging AI tools to create efficiencies in the healthcare system.
The real question is how can healthcare companies use AI to be high tech while still being high touch? Customer and provider experiences are more important today than ever. How can payers and providers be efficient and authentic at the same time?
Now this is an AI topic we're excited to explore. Join our panel of human experts on Thursday, October 30, for happy hour, networking, and an engaging panel discussion.
